Random thoughts of a Brit living in the Imperial Valley of California

Fraud Update

without comments

So I call BankONE to report the card abuse and during the process to establish my identity I am asked to give my old address in South Carolina. Well, I’ve never lived there, never even visited the state. In a classic tale of “its says so on my computer so it must be true” we spent the next 10 minutes arguing about whether I was the owner of the card. In the end she froze the account, not because of the transactions, but because she believed I was not the owner of the card. When I was finally able to tell her about the transactions she marked them as disputed for me but reminded me that I would not get a new card until I could give my Carolina address. I told her she should just cancel the card as there was no way I was staying a customer after this treatment. She said she couldn’t do that until I could verify I was the owner of the card!


Written by admin

November 19th, 2004 at 1:40 pm

Posted in General